Customer onboarding has come up a lot lately, which is great since having a poor onboarding experience for your customers can pretty much kill your growth… if not your business.
Lesson tag: Onboarding
UserOnboard
Author: Trevor Hatfield
User Onboarding is the process of increasing the likelihood that new users become successful when adopting your product.
A Quick Guide To Successful User Onboarding for SaaS Products
Author: Trevor Hatfield
You got people to sign up for your free SaaS trial – great! Trouble is, a significant percentage of users sign up for the trial, log in once, and never come back. You might as well have burned the money it took to acquire them.