Lesson tag: Churn

Welcome back to our series ‘Cutting Churn’ where we interview founders of successful startups and find out how they have been keeping their churn rate low.

As the SaaS industry continues to rapidly mature, more folks are looking at churn in SaaS companies – investors, analysts, executives, consultants, etc. – and more and more methods of measuring churn are going to surface… and that’s awesome.